Seeing is Believing: Improving the Perceived Trust in Visually Embodied Alexa in Augmented Reality

Steffen Haesler, Kangsoo Kim, Gerd Bruder, and Greg Welch. Seeing is believing: improving the perceived trust in visually embodied alexa in augmented reality. In Adjunct Proceedings of the IEEE International Symposium for Mixed and Augmented Reality 2018 (To appear). 2018.
[BibTeX▼]

@inproceedings{ismar2018_poster_1092,
    author = "Haesler, Steffen and Kim, Kangsoo and Bruder, Gerd and Welch, Greg",
    title = "Seeing is Believing: Improving the Perceived Trust in Visually Embodied Alexa in Augmented Reality",
    year = "2018",
    booktitle = "Adjunct Proceedings of the IEEE International Symposium for Mixed and Augmented Reality 2018 (To appear)"
}

Abstract

Voice-activated Intelligent Virtual Assistants (IVAs) such as Amazon Alexa offer a natural and realistic form of interaction that pursues the level of social interaction among real humans. The user experience with such technologies depends to a large degree on the perceived trust in and reliability of the IVA. In this poster; we explore the effects of a three-dimensional embodied representation of Amazon Alexa in Augmented Reality (AR) on the user's perceived trust in her being able to control Internet of Things (IoT) devices in a smart home environment. We present a preliminary study and discuss the potential of positive effects in perceived trust due to the embodied representation compared to a voice-only condition.

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Abstract